We have developed this website to ensure that it is usable by everybody, regardless of age or disability.

Measures to support accessibility

Addictions North East takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Addictions North East is partially conformant with WCAG 2.1 level A. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website.  If you encounter content that you cannot access, then please contact us via the contact form on our contact us page and we will provide you with an accessibility alternative.

We aim to get back to you within 48 hours. (if a response is requested).

If you are not happy with how respond to issues you have raised with us about the accessibility of our website, then contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards.

Third-party content and functionality

We may make use of third-party resources that embed content on our website. Wherever possible we will ensure these are conformant.

Technical Information About this Website’s Accessibility

Addictions North East is committed to making its website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications No. 2) Accessibility Regulations 2018. 

We aim for conformance with the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at level A. 

Technical specifications

Accessibility of Addictions North East relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

What we’re doing to improve accessibility

Our accessibility journey is continuing. We regularly scan the website to confirm fixes of known issues and schedule the fixing of any new issues.

This statement was last updated on August 7th 2024 and is reviewed at least once a year.

This website was last scanned on August 7th 2024.